Privacy Policy

Account information: name, email, password hash, role, and profile preferences you provide.

Learning activity: courses enrolled, lessons completed, quiz attempts, and progress data.

Payment information: billing details processed by our payment provider. We do not store full card numbers on our servers.

Technical data: device, browser, IP address, and cookies used for session management and analytics.

We use your data to deliver courses, process payments, provide support, send service emails, and improve the platform.

We do not sell your personal information. We do not use your content to train third-party machine-learning models.

We use essential cookies to keep you signed in and optional analytics cookies to understand how the product is used. You can control cookies through your browser settings; some features may be unavailable if you disable essential cookies.

We share data only with vetted service providers that help us operate CNC — for example, payment processors, email delivery services, video/live-class infrastructure, and cloud storage. These providers are bound by contractual confidentiality obligations.

We may disclose information if required by law, to protect our rights, or in connection with a merger or acquisition, in which case you will be notified.

We retain your data while your account is active and for a reasonable period afterward to comply with legal, tax, and accounting obligations. You can request deletion of your account at any time.

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data, and to object to certain processing.

To exercise these rights, email us and we will respond within the timeframes required by applicable law.

We use industry-standard measures — encrypted transport, hashed passwords, access controls, and periodic reviews — to protect your information. No system is perfectly secure, so we encourage you to use a strong, unique password and enable account safeguards where available.

CNC is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

We may update this policy as the product evolves. Material changes will be communicated through the platform or by email. The "Last updated" date at the top reflects the current version.

For privacy questions or requests, email levelup@admin.com.